What do you need to do in order to generate a Fidelity account number and automatically send the completed Fidelity transaction after your client has signed?
Wealthscape
A key component to a successful Fidelity transmission after your client(s) have signed is validating your Wealthscape credentials. Here are a few things to remember;
- Generate an access token by entering your Wealthscape Credentials under personal settings (Appendix A). Note: your access token will expire if more than 30 days have passed since using Advisor360 Express to submit a Fidelity transaction.
- Fidelity Account Numbers are generated after your client(s) has signed.
- In addition to generating an account number, Advisors/Client Service Reps will need to select “review”*** next to the applicable Fidelity signature pages.
Appendix A
Step 1) On the top right, expand the Personal Settings Menu under "Welcome [Your Name]" and click "Integration Credentials"
Step 2) On the new tab that has opened, select "Fidelity"
Step 3) Enter your Wealthscape credentials
Successful Validation- Hit OK
How to re-enter a newer password
- Clean the cache of your browser (at least - "Last 4 weeks" of cache), and follow the steps on the Appendix A again. The Wealthscape login page will display again.
Steps to clear your cache in your Chrome Browser:
1.) Access link -> chrome://settings/clearBrowserData
Or At the top right, click More
Delete browsing data.
2.) Set the Time Range = "Last 4 weeks" (*If you don't want to clear all your old passwords).
Or "All Time" (To Clear All).
3.) Check "Cookies and other site data" & "Cached images and files".
4.) Press Click Delete data.

Reference: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
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