Supported Phone Numbers

For any phone number outside United States and Canada, please use the "Generate Access Code" feature.

STEPS:

1. Check the box beside the Transaction ID.
2. Select RESEND.
3. Press the "Generate Access Code".
4. Provide the generated access code to the signer.
5. Ask your signer to reopen their document link. When the Two-Factor Authentication dialog appears again, the user can select I have a code to proceed.
6. Instruct the signer to enter the code.

*note: Currently we only support United States and Canada Phone numbers.